The problem
A small team cannot fix everything this week. The queue is ordered by whatever the error tracker counts: events, users, first seen. None of those is what the founder wants it ordered by, which is what the bug costs. A crash on a free-plan feature with a thousand events outranks a silent failure that stops your largest customer's admin from exporting invoices.
The workaround is a spreadsheet: issue, users, plan, MRR. It is right for a day.
What Vesqo does
Every issue Vesqo sees is set beside the accounts it hit and what they pay. A regression signal says which customers are in it and the MRR at stake; the morning brief orders the day's signals by that money, across every product in the workspace.
The severity is not the count. A rise in errors on a meaningful count after a release is a signal; the same rise with two paying customers inside it and a failed payment from each is a critical one, delivered the minute it is written.
When the order is decided, an automation opens the issue in Linear, Jira or GitHub with the write-up in it: the release, the customers, the money, the suggested first step. Nobody rewrites the ticket.
Example
Questions it answers
- Which open issues hit customers who pay more than €200 a month?
- Which bug this week cost the most in failed payments?
- Is this issue hitting anyone who pays?
- What should we fix first?