Use cases
What Vesqo is for.
Each of these starts as an hour of tabs: the release, the errors, the checkouts, the payments, the chats, matched by hand to find out who it hit and what it cost. Vesqo reads the same tools together and writes the page. One use case per question a founder asks after an alert.
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Business observability for SaaS
Business observability is reading a SaaS company's tools as one record: revenue, product usage, releases, errors, support and the CRM, kept in history and set against each other. It answers the question every founder asks after an alert: what changed, who did it hit, and what does it cost? Vesqo is a business observability tool, built for founders and small teams running one or several SaaS products.
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Measure the revenue impact of a production incident
When production breaks, engineering tools show error counts, traces and affected requests. Vesqo connects those to billing, so a team sees which customers were affected and how much revenue sits behind them: the MRR at stake, the payments that failed in the window, and what each affected customer pays.
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Know which customers an incident hit
An outage or a regression hits accounts, not request counts. Vesqo names the customers behind an error spike, a failed payment or a wave of support conversations, by joining each source's idea of a user to one account with a name, a plan and a history, so the team knows who to write to, and in what order.
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Prioritize bugs by the customers they hit
Bug trackers rank by event count. Vesqo ranks by the paying customers behind each issue and the revenue at stake, so the fix that matters to the business is the one at the top, and the one that matters to nobody who pays waits its turn.
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Customer health from usage, payments, support and the CRM
A customer rarely leaves without warning. They use the product less, a payment fails, they write to support, the deal goes quiet, the company lays people off. Each sign lives in a different tool. Vesqo reads them together, one page per customer, and writes the renewal risk before the cancellation email arrives.
Next to the tools it reads
Vesqo reads Sentry and PostHog; it does not replace them. What each is for, the same questions put to both, and when to open which.
- Vesqo vs SentrySentry tells you what broke.
- Vesqo vs PostHogPostHog is product analytics: events, funnels, session recordings, feature flags and experiments.
See what it finds in a workspace with a bad afternoon in it.
The demo is Farol Jobs, a made-up job board with a bad release in it, every screen open. Ask it anything. Then connect your own.